Heat pumps are quickly becoming one of the most popular ways to heat homes across the UK. With energy efficiency targets tightening and households eager to reduce carbon emissions, many people are switching to air source or ground source heat pumps. But, like any heating system, a heat pump needs regular servicing to keep it running smoothly and efficiently. One of the first questions homeowners ask is: how much does it cost to service a heat pump? Let’s break it down clearly and practically.
Why Servicing a Heat Pump Matters
A heat pump works hard all year round, transferring heat between your home and the outside environment. Over time, dust, debris, and wear can affect its performance. Regular servicing ensures:
- The system runs at maximum efficiency
- Electricity bills stay as low as possible
- The heat pump lasts longer
- Any potential issues are spotted early before they become costly repairs
Skipping an annual service can lead to reduced performance and higher running costs — not to mention the potential for voiding your manufacturer’s warranty.
Average Cost of Heat Pump Servicing in the UK
The cost of servicing a heat pump in the UK typically ranges between £150 and £250 per year, depending on the type of system and where you live.
Here’s a general breakdown:
| Type of Heat Pump | Average Annual Service Cost | Notes |
| Air Source Heat Pump | £150 – £200 | Most common and relatively simple to service |
| Ground Source Heat Pump | £200 – £300 | More complex system with underground loops |
| Hybrid Heat Pump System | £180 – £250 | Involves both a heat pump and traditional boiler setup |
These prices usually cover a full inspection, cleaning of filters and coils, refrigerant checks, and system efficiency testing.

What’s Included in a Typical Heat Pump Service
A professional heat pump service in the UK generally includes:
- Visual inspection – The engineer checks for any leaks, corrosion, or damage.
- Filter cleaning and replacement – Dirty filters can block airflow and reduce efficiency.
- Refrigerant check – Ensures the correct pressure levels and looks for leaks.
- Electrical inspection – Verifies that all connections are safe and working properly.
- Performance test – The engineer measures how efficiently the system is running.
- Software updates or settings calibration – Optimises the system for maximum comfort and savings.
You’ll usually receive a service report afterwards, outlining the work carried out and any recommendations for maintenance or repairs.
What’s Included in a Typical Heat Pump Service
A professional heat pump service in the UK generally includes:
- Visual inspection – The engineer checks for any leaks, corrosion, or damage.
- Filter cleaning and replacement – Dirty filters can block airflow and reduce efficiency.
- Refrigerant check – Ensures the correct pressure levels and looks for leaks.
- Electrical inspection – Verifies that all connections are safe and working properly.
- Performance test – The engineer measures how efficiently the system is running.
- Software updates or settings calibration – Optimises the system for maximum comfort and savings.
You’ll usually receive a service report afterwards, outlining the work carried out and any recommendations for maintenance or repairs.
Factors That Affect the Service Cost
The final price can vary depending on several factors:
- Location: Labour rates in London and the South East are often higher than in other parts of the UK.
- System age: Older heat pumps may require more thorough inspection or replacement parts.
- Service plan: Some installers offer annual service plans that can reduce the cost per visit.
- Accessibility: If your heat pump or its outdoor unit is difficult to reach, the service may take longer and cost more.
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Is It Worth Having a Service Plan?
Many UK homeowners now choose to sign up for an annual heat pump service plan, which usually costs between £150 and £250 a year. These plans often include:
- One full service visit per year
- Priority callouts if your system breaks down
- Discounted rates for spare parts or repairs
This can be a smart option if you want to spread costs evenly and ensure your heat pump always gets attention from qualified engineers.
How Often Should You Service Your Heat Pump?
Most manufacturers recommend a service once a year. For air source systems that also provide cooling in the summer, a biannual check can be worthwhile — one before the heating season and one after.
Ground source systems, being less exposed to the elements, may need less frequent attention, but an annual inspection is still advisable to maintain efficiency and reliability.
DIY Maintenance Tips Between Services
While servicing must be done by a qualified professional, you can help keep your heat pump in good shape by doing a few simple things:
- Clean or replace air filters regularly (every 2–3 months)
- Keep outdoor units clear of leaves, dirt, and snow
- Check vents and ducts for blockages
- Monitor performance – if you notice reduced heating or unusual noises, call your installer
These small tasks can make a big difference in keeping your system efficient all year round.
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Heat Pump Servicing vs Boiler Servicing Costs
If you’re used to a traditional gas boiler, you’ll be pleased to know that heat pumps generally cost similar or slightly less to service. While a typical boiler service might cost around £90 to £130, a heat pump service often includes more detailed checks and efficiency testing, which justifies the slightly higher cost. Plus, since heat pumps are more energy-efficient and environmentally friendly, the long-term savings easily balance out the maintenance expenses.
How to Find a Qualified Heat Pump Engineer
Always make sure your engineer is qualified or registered MCS-certified (Microgeneration Certification Scheme) and experienced with your specific brand of heat pump. Reputable installers and service providers can be found through:
- The MCS installer database ( It is helpful if you are seeking a government grant )
- The Renewable Energy Consumer Code (RECC) website
- Gas Safe Register
- Local recommendations or trusted trade platforms
Avoid unqualified engineers, as improper servicing can damage your system or void your warranty.
The Bottom Line
Servicing your heat pump is a small but essential investment in your home’s comfort and efficiency. Expect to pay between £150 and £250 per year, depending on the system type and your location in the UK. It’s well worth the cost — keeping your system running smoothly, cutting energy bills, and extending the lifespan of your equipment.
If you’ve recently installed a heat pump or are considering one, schedule a regular annual service with a qualified professional. It’s the best way to ensure your home stays warm, efficient, and eco-friendly all year long!
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FAQs
Yes, you should. Even though heat pumps are built to be durable, they still benefit from an annual service to keep them running efficiently. Regular servicing helps prevent unexpected faults, keeps your warranty valid, and ensures your system performs well throughout the year.
No, not every heating engineer is qualified to work on heat pumps. You’ll need someone who’s MCS-certified and trained specifically in heat pump systems. Choosing a certified professional gives you peace of mind that your system will be checked and maintained correctly.
Skipping a service might save money in the short term, but it can cost more later. Dirt build-up, refrigerant leaks, or electrical faults can go unnoticed and lead to expensive repairs or poor efficiency. In some cases, it can even void your manufacturer’s warranty.
Most services take around one to two hours, depending on the size and type of the system. Larger or older systems may take slightly longer. Your engineer will check, clean, and test everything carefully to ensure the system runs smoothly.
Not quite. Air source systems are generally quicker to inspect and tend to cost a bit less to service. Ground source systems involve more components, so their servicing cost can be higher. However, both types benefit equally from regular professional maintenance.
You can handle simple tasks like cleaning the filters, checking airflow, and keeping the outdoor unit clear of debris. But anything involving electrical parts, refrigerant, or pressure checks must be done by a professional. DIY maintenance should only support, not replace, an annual service.
Sometimes, yes. Some installers include the first year’s service as part of the installation package. After that, you’ll usually need to arrange your own annual service or take out a service plan to stay covered.
The ideal time is late summer or early autumn, before the colder weather sets in. This ensures your system is working perfectly when you need it most. Servicing in spring after heavy winter use is also a good idea for some homeowners.
Yes, many UK companies offer heat pump service plans that cover annual checks and priority callouts. These plans make it easier to budget for maintenance and often include discounts on parts and repairs.
You can search for “MCS-certified heat pump engineer near me” or use trusted platforms like the MCS installer database or the Renewable Energy Consumer Code (RECC) website. Always check reviews and certifications before booking.
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Keep your catering business compliant and safe!
Schedule your annual gas safety check now with a trusted local engineer.