Repairs, certificates and maintenance bookings

Request a property maintenance appointment

Tell us the service, postcode, property type and preferred timing.

Upkeepone will review the details, confirm the right trade or certificate route and contact you about availability. For urgent work, call so the nearest suitable option can be checked promptly.

Qualified trades

Gas Safe registered engineers for gas work

Request an appointment

Your preferred date and access window are requests. Please wait for Upkeepone to agree the job, price basis and appointment details with you before arranging access.

Your data is always safe with us. We will only contact you in conjunction with your enquiry and your details are stored securely in the meantime. We do not work with third party marketing organisations.

Short appointment request

Send the job details without completing a long form

Use the message box for the service required, full postcode, property type and preferred date or access window. You can also mention a tenancy, sale, insurance, event or compliance deadline.

Repairs: explain the fault, when it started and whether water, heating, power or access is affected.
Certificates: name the certificate, property or appliance type and the date it is needed.
Commercial or landlord work: include the site contact, access arrangements and number of properties or appliances.

Choose the right route

What would you like to arrange?

Select the closest category or describe the job in the appointment form. The team can redirect the enquiry when a different trade or inspection is more suitable.

Urgent repairs

Leaks, electrical faults, heating problems, drainage and maintenance callouts.

View repair services

Property certificates

Gas safety, LPG, EICR, electrical safety, PAT, EPC, smoke and carbon monoxide enquiries.

Browse certificates

Landlord and agent work

Repairs, compliance visits, certificates and planned maintenance for rental properties.

View landlord services

Help us route the enquiry

Details that help us confirm the right appointment

Do not delay the enquiry if you do not have everything. A postcode and clear description are enough to start the conversation.

  • Full postcode and property type
    House, flat, commercial unit, catering vehicle, static caravan or other site.
  • Service, fault or certificate required
    Include appliance quantities, photos or existing paperwork when useful.
  • Preferred timing and access
    Mention parking, keys, tenants, site contacts and restricted access hours.
  • Any firm deadline
    For a tenancy, sale, insurance renewal, event, venue or compliance requirement.

What happens next

A straightforward booking process

  1. 1. Send the job detailsUse the form or call with the postcode, service and preferred timing.
  2. 2. We check the routeThe enquiry is matched to the relevant trade, certificate or inspection.
  3. 3. Agree the appointmentThe work, price basis, date and access arrangements are agreed before the visit is confirmed.
  4. 4. The visit takes placeThe qualified trade attends and explains the outcome or next steps.

Coverage and availability

Appointment coverage for all services

The same area policy applies whether you are requesting a repair, maintenance visit, inspection or certificate. Include the full postcode so we can assess your request:

  • Priority areas: London, Essex and Kent.
  • Also covered: Hertfordshire, Surrey, Buckinghamshire, Berkshire and Sussex.
  • Other UK areas: visits considered by request.

What we check before confirming attendance

Your postcode is only part of the check. We also need to consider the installation, access, travel and availability of an engineer qualified for the work.

These checks apply to every service. An area being listed does not guarantee a visit on your preferred date.

Google reviews

Read live customer feedback

Check current Google feedback before sending a repair, certificate or planned maintenance request to Upkeepone.

Independent feedback

Check recent feedback before requesting an appointment

A booking request can involve property access, fixed deadlines and the correct specialist trade. The live Google profile lets you read current customer feedback in context rather than relying only on selected website quotations.

After reviewing the feedback, send the full postcode, job details and preferred timing so the team can check the right appointment route.

View Upkeepone on Google

Before you send the form

Appointment request FAQs

Does submitting the form confirm my appointment?

No. This form asks Upkeepone to review the job. It does not reserve a slot or confirm engineer attendance. We will contact you to agree the work, price basis, timing and access before confirming the booking.

What should I include in the message?

Include the service or certificate required, full postcode, property type, preferred timing, access details and any fixed deadline. Photos or appliance details can be added when the team replies.

Can I request an urgent or emergency visit?

Yes, but call rather than relying only on the form. The team can then check the nearest suitable availability and tell you whether the requested attendance is possible.

Do you arrange certificates as well as repairs?

Yes. Enquiries include gas safety, LPG, electrical safety, EICR, PAT, EPC, smoke alarm, carbon monoxide and other property certificate routes.

Which areas can I request an appointment for?

You can request any Upkeepone service in London, Essex and Kent, our priority areas for regular enquiries. Hertfordshire, Surrey, Buckinghamshire, Berkshire and Sussex are also covered, and other UK areas are considered by request. Attendance depends on the postcode, installation, access, travel and appropriately qualified engineer availability. We confirm the appointment after reviewing the work and visit arrangements.

Ready to request the visit?

Send the postcode, service and preferred timing, or call if the work is urgent.